Every product ships free.
Whether you are choosing everyday flats, refined heels, sandals, boots, or comfort-focused styles, shipping is included on all Solenne products.
Solenne Delivery Standard
Shipping & Delivery
Every Solenne order is prepared with a simple delivery promise: free shipping on all products, a refined checkout experience, and arrival within 3–5 calendar days.
Shipping
Free
Delivery
3–5
Support
24/7
Shipping Promise
Free shipping, without complication.
Solenne offers free shipping on every product. There is no minimum purchase requirement, no separate shipping offer to unlock, and no hidden shipping code needed at checkout.
$0
Shipping cost on all products
Delivery is 3–5 calendar days.
After your order is confirmed, Solenne’s delivery window is 3–5 calendar days, giving you a clear expectation before your order arrives.
Support is available anytime.
If you need help with order status, delivery timing, address details, or general shipping questions, Solenne customer support is available 24/7.
Returns stay simple.
If your order is not right, Solenne offers free returns and exchanges within 30 days, helping you shop with confidence.
What happens after checkout?
Solenne keeps the shipping process clean and easy to follow. The timeline below explains the natural order flow from confirmation to delivery.
Confirmation
Once checkout is completed, your order details are recorded and prepared for processing using the information provided at purchase.
Processing
Your order is reviewed and prepared for movement. This stage helps ensure your Solenne selection enters the delivery flow properly.
In Transit
The order moves through the delivery process. Timing may depend on carrier movement, delivery location, and normal operational conditions.
Arrival
Your order is delivered within Solenne’s 3–5 calendar day delivery window.
Delivery Window
Solenne orders are delivered within 3–5 calendar days. Calendar days include both weekdays and weekends, helping keep the policy clear and easy for customers to understand.
Shipping Cost
Shipping is free on all products. Customers do not need to enter a shipping discount code or reach a minimum order amount to receive free shipping.
Order Accuracy
Customers should carefully review their email, phone number, shipping address, and product selection before completing checkout. If something needs correction, contact support as soon as possible.
Delivery Support
For questions about order delivery, shipping expectations, or order details, Solenne customer care is available 24/7 at Support@solenne.lat or +1 (754) 239-4846.
Customer Care
Questions before or after delivery?
Solenne’s support team is available around the clock to help with delivery timing, order questions, return guidance, and exchange support.
Check your details early.
Review your order information after checkout. If an address or contact detail needs attention, contact customer support quickly.
Review your order carefully.
Once your item arrives, check the product and fit. If something is not right, Solenne offers free returns and exchanges within 30 days.
Shipping stays separate from offers.
Free shipping applies to all products. Email subscribers can also enjoy an automatic 15% sitewide discount when eligible.
Selected items may save more.
Selected promotional products receive an automatic 20% discount, with no discount code required.
Free shipping. Clear timing. Polished support.
Solenne is built for a refined shopping experience: elegant women’s shoes, free shipping on every product, delivery within 3–5 calendar days, and customer support available 24/7.